Talk-through for Katie (Kate McDougle) and Adam Barnett. Gus Gale. Direct, live product — not a brochure.
Your Titus tenant: Junction · Director on Junction Titus tenant · 80+ staff · signed up as EmpLive
Live demo house: 1 Nowhere Place
Language: OOHC / SA DCP — young person, house, Case Plan, House e-log, SIRU, MAPR, Visitors and movements
Ask Yr Grandpa
Who we are
Ask Yr Grandpa = AI Builder (Gus Gale). Builds ops platforms for care and trades — not a generic agency.
Platforms live
Titus CRMGet Sign QuoteLIFE-AICater2MePoto AIRoster Agent coming
Background
Hands-on across NDIS and Out of Home Care
Depth in Recruitment, HR, Operations, and Strategic Planning
Ask Yr Grandpa · proof of concept
Tools — seven disconnected
Root cause — seven disconnected tools · ~$12k/month. None talked to each other.
Ask Yr Grandpa · proof of concept
Jan 2025 — every line a salary
January 2025 — every line a salary. 14 office staff · $1.2M+ wages.
Ask Yr Grandpa · proof of concept
Today — lean org
Today — lean transform: CEO → GM → Team Leader → four Business Support (PH). $500k+ salaries cut · $95k/yr office gone · 1 platform.
Ask Yr Grandpa · proof of concept
Follow the build
Supporting frame from the build story — real numbers, real screens as Titus was built.
Ask Yr Grandpa · proof of concept
Young people
Young person data live on Junction — profiles, contact history, OOHC language.
Ask Yr Grandpa · proof of concept
AI Suggest Staff
AI Suggest Staff on roster — soft claim; show live if opening the shift modal.
Ask Yr Grandpa · proof of concept
Roster
Roster + houses on the Junction tenant — staff and young people in one view.
AI-native · soft claims
One AI Agent at the centre
OOHC wording. Only claim what we can walk live on Junction today — the rest is partial / still building.
AI Agentcentre
SMSPartial
Inbound/outbound call audio & transcriptsPartial
Young person dataLive
Staff dataLive
Incidents & complianceLive
Phone + InboxLive
Honesty for Junction: Young person data, staff data, incidents & compliance, and Phone + Inbox we can walk live on the tenant (dialpad/inbox seeded; number on Junction). SMS and call audio/transcripts exist in Titus — treat as partial / not the headline demo unless Gus opens them live. No oversell.
Roles
EmpLive and Titus
EmpLive
Workforce
Rostering
Award / payroll
What Titus replaces for Junction
Titus
Residential care record
House e-log, handover, MAPR, visitors
Case plan · SIRU record-only
HR · ATS — built in (soft)
LMS · Compliance Registers — Live / walkable
What Titus replaces for Junction: the residential care record and house floor (e-log, handover, MAPR, visitors), plus house-linked roster you can walk live. Also built in: HR · ATS · LMS · Compliance Registers — LMS and Compliance Registers are Live / walkable; HR and ATS stay soft (not the headline demo). Soft honest — replacement path for care + ops; we do not claim EmpLive award/payroll parity (not live on tenant).
Honest scope
What is live now
New House floor
House e-log + handover / whereabouts
Missing from placement (MAPR) · Visitors and movements
Type filter on movements (Kind → Type)
Day-to-day
Roster + houses · young people + staff
Care
Shift Notes · care-plan shell · contact history
Safety
Generic incidents · med admin · behaviour
Learning & registers
Certs + SA OOHC LMS (12 courses)
Compliance Registers · Budget
Demo
1 Nowhere Place
Live house on the Junction tenant. All NEW walkthroughs use this house.
House e-log · Handover · Visitors and movements — house-scoped
MAPR reachable from Reports or from young person / house
House workflow
House→e-log→Handover→Visitors→MAPR when missing
New Feature
House e-log
Running residential record for the house. Does not lodge to DCP.
House→e-log→Handover→Visitors→MAPR when missing
How-to
Houses → 1 Nowhere Place → House e-log → Add entry. Running residential record; does not lodge to DCP.
Same house → Handover → who’s in, whereabouts synopsis, risks/meds/appointments for incoming shift.
New Feature
Missing from placement (MAPR)
Missing/Absent Person Report. Urgency + SAPOL/DCP notes are record-only. Titus does not lodge or call police/DCP.
How-to
Reports → Missing from placement, or young person / house → Missing from placement → Start MAPR (Missing/Absent Person Report). Urgency + SAPOL/DCP notes are record-only; Titus does not lodge or call police/DCP.
New Feature
Visitors and movements
Four demo rows on 1 Nowhere Place. Filter label is Type (not Kind).
Types: Visitor · Family visit · Trade · Young person left with permission
Permitted leave ≠ missing — if location unknown, use Missing from placement
How-to
House → Visitors and movements → Record a movement. Types: Visitor, Family visit, Trade, Young person left with permission. Filter label Type (not Kind). Permitted leave ≠ missing — if location unknown, use Missing from placement.
Day-to-day
Roster, houses, young people, staff
Ops surface already on your tenant — roster linked to houses; young people and staff against the house.
Care record
Notes, Case Plan, contact history
Shift Notes on the young person
Case Plan shell — structure in place; keep expectations honest
Contact history
Safety & daily care
Incidents, med admin, behaviour
Generic incidents — record path (not a DCP-specific lodge path)
Medication administration
Behaviour recording
Learning
Certs + SA OOHC LMS
Twelve courses in SA OOHC language. Certs tracked against staff. Partial: AI renewals for certs — reminders logged to that staff member’s Contact History with date/time for email / SMS / notification (don’t headline as Live until we walk the send path on Junction).
Registers & money
Compliance Registers · Budget
Partial: AI renewals for certs — each reminder is recorded on that staff member’s Contact History with date and time for email, SMS, or notification. Walk Compliance Registers live; don’t claim the renewal-send path as Live on Junction yet.
Budget
Live on Junction — rostered, invoiced, and utilised care by month and Australian financial year.
Trust
How we hold the data
AU servers
Data in Australia
RLS
By org and house
MFA
Optional per organisation
Org turns MFA on in Titus — not forced for every tenant.
PWA
Home screen · no App Store
Installable home-screen app — no App Store; works offline-capable / push.
Data & Privacy Settings in Titus CRM — AU servers, RLS by org/house, and MFA optional per organisation (your org turns it on). Plus PWA: home screen, no App Store.
Not built Honesty
What we are not claiming
Live / on tenant
House e-log · Handover · Visitors
MAPR · young people · roster/houses
Notes · Case Plan shell · incidents
SA OOHC LMS · Compliance Registers
Not built yet
CRF / SA Licensing facility
DCP-specific incident path
Sleepover / on-call
Psych cert type
Fire drills
Leftover NDIS / SIL LMS cleanup
Better to say “not yet” than oversell. SIRU and MAPR urgency notes stay record-only.
Titus · Junction talk-through
